Watery is Ireland’s largest online store for swimming and water sports. But is it a good place to shop? Here is our short assessment and what you should know before placing an order.
In short: 4.6 out of 5 stars in customer reviews
Watery is a safe choice if you need equipment for the water: a wide selection, competitive prices and a 365-day return policy, which is significantly better than the standard 14 days. Plenty of happy customers all around!
Watery was founded in 2016 by a former elite swimmer and today has around 45 employees and its own warehouse in Horsens, Denmark. More than 650,000 customers have shopped at the store, which now ships to nine countries across Europe.
| Founded | 2016 |
| Headquarters | Denmark, Norgesvej 5, 8700 Horsens |
| Range | More than 4,100 products across 190 product categories |
| Customer reviews | 4.5 out of 5 from more than 20,000 reviews |
| Physical store | No, online store only |
There are four things in particular that customers highlight when reviewing Watery:
There are three things in particular that customers criticise when reviewing Watery:
Watery receives reviews both on its own website and on Trustpilot, with high ratings on both. Reviews can only be written by customers with an order, and the store does not remove criticism, so you can get the full picture by reading the reviews.
Positive reviews most often mention fast delivery and helpful customer service. Negative reviews almost always concern delayed parcels. You can read them all, both good and bad, on Watery’s customer review page and on its Trustpilot profile.
Yes. Watery has processed more than 1,500,000 orders since the online store opened, and you do not reach that many orders if you consistently disappoint your customers.
The store is registered to sell in each of the countries it ships to and operates according to the consumer protection rules that apply there. This means you have cancellation and complaint rights regardless of where you order from. Payments are processed through approved payment solutions.
In addition to the statutory requirements, Watery offers several extra benefits: free exchanges for a full year, price matching if you find the product cheaper elsewhere, and customer service that you can contact by phone, email and chat.
We cannot point to anything that gives particular reason to be sceptical of Watery. If you would rather form your own opinion, you can read the reviews on Trustpilot or Google.
See our latest Watery discount codes if you would like to save a little on your purchase.